Privacy Policy

Last updated: 22 May 2026

SOMR Spaces respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a brochure, book a visit to our Experience Space, or make an enquiry about one of our spaces.

Company details:
Company Number: 12599022
Address: The Old Depot, Weedon Bec, Northamptonshire, NN7 4PS.
Email: info@somrspaces.co.uk
Website: www.somrspaces.co.uk

For the purposes of UK data protection law, SOMR Spaces is the data controller responsible for your personal data.

1. Information we collect

We may collect and use the following types of personal information:

Information you give us directly

This may include:

  • your name;

  • email address;

  • telephone number;

  • company or organisation name;

  • location or project location;

  • information about your land, site, hotel, retreat, venue or development;

  • details about the SOMR model or service you are interested in;

  • your preferred timescale;

  • information you provide through our contact forms, brochure requests, email enquiries, phone calls or booking forms.

Website and technical information

When you use our website, we may collect:

  • IP address;

  • browser type and version;

  • device type;

  • pages visited;

  • time spent on the website;

  • how you arrived at our website;

  • interactions with forms, buttons or pages.

This information helps us understand how people use the SOMR Spaces website and how we can improve the experience.

Information from meetings, calls and visits

If you book a call or visit our Experience Space, we may keep notes relating to your enquiry, project, requirements, preferences and next steps. This helps us provide a more thoughtful and relevant service.

2. How we use your information

We use your personal information to:

  • respond to your enquiry;

  • send you a brochure or relevant information you have requested;

  • arrange Discovery Calls, meetings or Experience Space visits;

  • understand whether SOMR Spaces is suitable for your project;

  • provide pricing guidance, proposals or next steps;

  • manage our relationship with prospective and existing clients;

  • improve our website, marketing and customer experience;

  • send relevant follow-up communications;

  • keep internal records;

  • comply with legal, accounting or regulatory obligations.

We do not sell your personal data.

3. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the circumstances, we may rely on:

Legitimate interests

We may use your information where it is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.

This may include responding to enquiries, following up with prospective clients, improving our website, managing client relationships and developing our services.

Contract or steps before entering into a contract

Where you ask us to provide pricing, proposals, specifications or project information, we may use your data to take steps before entering into a contract with you.

Consent

We may rely on your consent for certain types of marketing communications or non-essential cookies, such as analytics or advertising cookies. You can withdraw your consent at any time.

Legal obligation

We may need to keep or use certain information to comply with legal, tax, accounting or regulatory requirements.

4. Marketing communications

If you have made an enquiry, requested information, attended a meeting, visited our Experience Space, or shown interest in SOMR Spaces, we may contact you with relevant information about our spaces, services, events, updates or insights.

We aim to keep our communication useful, proportionate and relevant to your original enquiry or business interest.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails, or by contacting us directly at [insert email address].

5. Cookies and website analytics

Our website may use cookies and similar technologies to help it function properly, understand website performance and improve the user experience.

Some cookies are essential for the website to work. Others, such as analytics or marketing cookies, will only be used where appropriate consent has been given.

You can manage your cookie preferences through our cookie banner or your browser settings.

For more information, please see our Cookie Policy.

6. Who we share your information with

We may share your personal information with trusted third parties where necessary to operate our business and provide our services. This may include:

  • website hosting providers;

  • CRM and email software providers;

  • analytics providers;

  • marketing platforms;

  • professional advisers such as accountants, lawyers or consultants;

  • project partners, suppliers or contractors where relevant to your enquiry or project;

  • regulatory bodies or authorities where legally required.

We only share the information needed for the relevant purpose and expect third parties to handle your data securely and lawfully.

7. International transfers

Some of the systems or service providers we use may store or process personal data outside the UK.

Where this happens, we will take appropriate steps to ensure your personal data is protected in line with UK data protection requirements.

8. How long we keep your information

We will only keep your personal information for as long as necessary for the purpose it was collected.

For example:

  • enquiry and brochure request data may be kept while we are actively discussing your project and for a reasonable period afterwards;

  • client and project records may be kept for longer where needed for contractual, legal, tax, warranty or accounting reasons;

  • marketing data will be kept until you unsubscribe or ask us to stop contacting you;

  • website analytics data may be retained for a limited period to help us understand website performance.

Where we no longer need your personal data, we will securely delete it or anonymise it.

9. How we protect your information

We take appropriate steps to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.

This includes using secure systems, limiting access to personal information, and working with reputable service providers.

However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Your rights

Under UK data protection law, you have rights in relation to your personal data. These may include the right to:

  • access the personal data we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your personal data in certain circumstances;

  • ask us to restrict how we use your data;

  • object to certain types of processing, including direct marketing;

  • request that your data is transferred to another organisation;

  • withdraw consent where we rely on consent.

To exercise your rights, please contact us at info@somrspaces.co.uk.

We may need to verify your identity before responding to your request.

11. Complaints

If you have any concerns about how we use your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

ICO website: www.ico.org.uk

12. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.

We recommend reading the privacy policy of any third-party website you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.

The latest version will always be available on this page.